Game Insight founder Alisa Chumachenko: “Russians are more emotional in their spending habits but it’s the Japanese who spend the most on in-app purchases.”

Russian game publisher Game Insight has been in the news over the last year for having opened an office in San Francisco, reached sales of $90 million and made the Forbes’ list of top 30 most successful Russian web companies. The company develops free apps for iOs, Android, Facebook and VKontakte. In this interview with Russia Beyond The Headlines, the company’s founder and CEO Alisa Chumachenko speaks about the difference between Russian and American gamers, where game ideas come from, and the latest trends in the gaming industry.

You opened an office in San Francisco a year ago. What does it do?

Game Insight North America (GINA) was established primarily for business development, while our software development and operations are based out of Moscow. GINA assists us with branding, PR, marketing, and local business development.

It’s very important for us to have our own hub at the epicentre of the tech industry in Silicon Valley – to have our finger on the pulse of technology. We also have representatives in Japan, Korea, and South America. These are not fully-fledged offices, but rather a network of representatives that help us better understand those fast-growing markets.

Who designs new games?

Almost all Game Insight employees are gaming enthusiasts; the combined experience of our team allows us to look forward and understand what kind of games will be in demand six months, one year, or even two years from now.

This is a very intuitive but also a very rational, statistics-, and analysis-based process. We have an ongoing wish list of games we would like to bring to life.

What are the differences between users in various countries?

If we compare Russian and American gamers, Russians are more emotional and spontaneous. This is true for their spending habits as well. On the other hand, Americans usually plan their spending. Still, Americans account for the bulk of our sales.

Europeans are harder to define – they are all different. And perhaps counterintuitively, it’s the Japanese who spend the most on in-app purchases.

Your apps are free. How do you make money on them?

We believe that freemium (free-to-play) is the best way to monetize. Players can play for free, but they can also purchase in-app items and currency. This model is sufficiently popular already, and will only become more so.

Do you use built-in ads?

I believe that if a company knows how to make money from its games, it makes no sense to spoil the user experience by inserting intrusive ads. Our games are ad-free, and we are not planning to change this anytime soon.

That said, for many developers, integrating ads into their apps may be their only source of revenue.

What can developers do to make their apps stand out among dozens of similar software products?

Quality comes first. I wouldn’t advise young developers to rush out and create something that’s innovative rather than polished and well-designed – in most cases it is doomed to fail.

What changes can we expect in the gaming market in 2013?

First of all, you can expect to see more cross-platform mobile games and an increase in popularity of “mid-core” and “hardcore” games, which has a lot to do with the increasing migration of players from PCs and consoles to mobile devices.

Facebook has been growing more popular as a gaming platform, too. Facebook has a strong mobile strategy, and we are about to see active steps on their part that will definitely have an impact on the mobile gaming industry as well.

  • Alisa Chumachenko founded Game Insight in 2010. Though graduated from GITIS (Russia’s leading theatre school), she and a group of her friends were beginning to develop their own video games as early as 2000. This interview was first published in Russia Beyond The Headlines, an international source of political, business and cultural news and analysis.
Topics: Gaming, International, Internet, Mobile & Telecom, Mobile content, People, Startups
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